Terms and conditions

1. Trading Terms and Conditions


We are pleased to open new accounts at our discretion.  Bank details and two trade references are required.  A short time is required to process the opening of new accounts.  Placing your first order on a pro-forma basis will ensure quick delivery.


The minimum order value for the UK mainland is £200 excluding VAT and carriage. The minimum order for international (i.e. Europe, Far East and the Americas) is £500 excluding VAT and carriage.



Our minimum carriage paid order is £400 excluding VAT and carriage.  Orders less than £400 will be liable to carriage and handling charge from £8.00. This applies ONLY to the UK mainland standard zone.  All other areas will be priced at  a higher rate,  eg. Highlands, Other UK Islands, Northern Ireland, Republic of Ireland and Europe (POA for your area).


These are subject to alteration without notice and orders are only accepted on the understanding that prices charged are those current at the time of receipt of order.

Please note that all prices are quoted in Pound Sterling.


Terms are strictly 30 days net from invoice date.  No orders will be processed if an account is in arrears. 

Those accounts that fall outside of our terms will revert back to pro-forma.

Customers who do not observe our payment terms will be subject to being charged and we reserve the right to charge interest on overdue accounts at the rate of 5% per month or part.


AC Jade Trading Ltd products are not sold on a sale or return basis under any circumstances.


The ownership of goods supplied by us shall not pass to the customer until payment in full has been made to us by the customer.


No goods may be returned without the written agreement of the company (AC Jade Trading Ltd)


Our goods are guaranteed against defective workmanship.  If a product is found to be faulty we have the right to replace only the product.  We will not refund.


If a customer cancels a full or part order with us, we reserve the right to claim from the customer any consequential costs or losses.  We further reserve the right to cancel an order ourselves if we are unable to supply for any reason beyond our reasonable control.


Both we and the carriers must be notified within the following time scale:

Non delivery of goods 21 days from despatch

Damage and/or shortages – 3 days from date of goods arriving.

Outer packaging and damaged goods must be retained for inspection by carriers. No claims can be considered unless these conditions are met.



2. Use of Website

If you use this website, you agree to comply with the rules set out below and our Privacy Policy. If you have any queries about the rules, please contact info@acjade.co.uk

These rules shall take effect immediately on your first use of this website and will continue in force until such time as they are changed and/or terminated. All amended rules will automatically apply once they are posted on this website. You will be deemed to have accepted the amended rules if you access this website after they have been posted.

Unless otherwise specified, the materials on this website are directed solely at those who access this website from the United Kingdom. Acjade gives no representation or warranty that any product referred to in the materials on this website are appropriate for use, or in compliance with any regulations, in other locations. You are responsible for checking local compliance.

All intellectual property rights, content, software and source code included or used on this website, including text, graphics, logos, icons, images (together, the "Content") and the arrangement and compilation of such content and any databases are the property of Acjade or their respective holders. All Content is protected by United Kingdom and international copyright and intellectual property laws.

Any use of such intellectual property rights, software or source code or any reproduction of the Content is strictly prohibited except where expressly allowed under these Terms.

Acjade has taken every care in the preparation of the content of this website. To the extent permitted by applicable law, ACjade disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. Acjade shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

Due to the nature of communications over the internet and the inherent risks of the transfer of data over the internet, Acjade shall have no liability whatsoever for any damages or losses resulting from viruses, worms, trojan horses or other malicious code or the corruption or loss of data or any damage to software or hardware. Due to the changing nature of the information contained in this website Acjade shall have no liability whatsoever for any damages or losses arising directly or indirectly as a result of any of the information accessible via the site not being accurate, complete or up to date. Whilst Acjade will use all reasonable endeavours to minimise any amount of downtime on the site, due to the fact that Acjade does not have direct control over the servers used to hold data or information on the site and due to the intrinsic nature of websites, Acjade shall have no liability whatsoever for any damages or losses arising directly or indirectly as a result of you being able to access the site.

No other warranties, conditions, undertakings, representations or terms whether express or implied, statutory or otherwise (if any) arising out of or in connection with the use of (or inability to use) this website or the Content or any action taken as a result of using this website or the Content are given.

We will only be liable for any loss or damage which you suffer from your use of the website which results directly from our breach of this agreement or from our negligence and which loss or damage was foreseeable (i.e. it was obvious) to you and us at the time of entering into this agreement. We will not be liable for any indirect, special or consequential loss or damages, howsoever arising (including, but not limited to loss of business, profits, contracts, goodwill, data, use, and/or any other economic loss).

Any liability of Acjade shall be limited in respect of any one incident or a series of two or more connected incidents to an amount equal to £60.00.

The above exclusions and limitations shall not operate so as to limit our liability in respect of (a) death or personal injury arising from negligence; (b) fraud or statements made fraudulently; or (c) any other acts or omissions for which the governing law prohibits the exclusion or limitation or liability. Nothing in these Terms affects your statutory rights.

You must notify us in writing of any claim for loss or damage as soon as practicable after the loss or damage is discovered.

In the event of any claim against us by a third party resulting from use of the Website by you, you agree that you will give us full authority to conduct the matter, including as to defending or settling the matter; give us all reasonable assistance which we require from you in relation to the matter; and be responsible for all of our losses, damages and reasonable costs and expenses.

Certain (hypertext) links in this website (if any) will lead to websites which are not under the control of Acjade. When you activate any of these you will leave Acjade's website and Acjade has no control over and will accept no responsibility or liability for the material on any website which is not under the control of Acjade.

External links to any page on any Acjade website are only permitted if authorised by Acjade. Applications to link to a Acjade website should be made to the Website Manager at the following email address: info@acjade.co.uk

You shall only use the Website for lawful purposes and in a manner which does not infringe the rights of, restrict or inhibit anyone else's use of the website; use reasonable skill and care in using the website; and refer any breach of these Terms to Acjade.

You shall not: copy, reproduce, republish, download, post, broadcast, transmit, distribute, store or otherwise use the Content of this website in any way except for viewing, printing or saving a back-up copy to your local hard disk for your own personal, non-commercial use; do anything which causes damage to the website; circumvent or attempt to circumvent our security systems or our virus checking procedures or do anything which may prevent them from functioning correctly.

In the interests of all our users, we will co-operate with investigations by any law enforcement or relevant authorities of suspected criminal activity or violation of systems or network.

Please note that use of the website for purposes not permitted by these Terms are at your own risk. You will be liable to reimburse us for any loss or damage which we may suffer as a result of such use.

These terms and conditions, together with the Privacy Policy, are subject to English Law and you agree to submit to the jurisdiction of the English Courts in relation to any matter or dispute arising out of or in connection with your use of this site.

You may not assign, sub-license or otherwise transfer any of your rights under these Terms.

If any provision of these terms is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these terms, which shall remain in full force and effect.

Failure by either party to exercise any right or remedy under these Terms does not constitute a waiver of that right or remedy.